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	<title>Glenn Hilton&#039;s Blog &#187; sleeve</title>
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	<description>Thoughts for tweeple, techies &#38; a brighter tomorrow</description>
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		<title>When Little Things Become Big</title>
		<link>http://glennhilton.com/2009/11/when-little-things-become-big/</link>
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		<pubDate>Tue, 10 Nov 2009 06:39:25 +0000</pubDate>
		<dc:creator>Glenn Hilton</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Personal Thoughts]]></category>
		<category><![CDATA[coffee]]></category>
		<category><![CDATA[customer care]]></category>
		<category><![CDATA[customer service]]></category>
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		<category><![CDATA[sleeve]]></category>
		<category><![CDATA[tim hortons]]></category>
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		<description><![CDATA[I&#8217;ve been going to Tim Hortons for my coffee for years now. I like their coffee (it&#8217;s a bit insipid but at least it&#8217;s not burnt &#38; bitter like the other spot that sells a cup of coffee for the same price as a small meal). Overall I&#8217;ve been quite impressed with my experiences at [...]]]></description>
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